FAQ
Frequently Asked Questions
Find answers to the most common questions
about our logistics services and operations.
Common Question About Our Logistics Services
Can’t find what you are looking for?
Contact us and we will be happy to help.
How do I get a shipping quote?
Getting a shipping quote is easy. Simply
visit our Contact page and fill out the
quote request form with your shipment
details including origin destination
weight and dimensions. Our team will
get back to you within 2 hours with
a competitive quote.
How long does shipping take?
Shipping times vary depending on the
service and destination. Air freight
typically takes 1 to 5 business days
ground transport 2 to 7 business days
and ocean freight 15 to 30 business days.
We always provide estimated delivery
times when you book with us.
How do I track my shipment?
You can track your shipment by visiting
our Tracking page and entering your
tracking number. Your tracking number
is provided in your shipment confirmation
email. You can also contact our customer
support team 24/7 for tracking assistance.
What items can I ship with SwiftHaul?
We ship a wide range of items including
commercial goods industrial equipment
perishable goods and personal effects.
However we do not ship prohibited items
such as weapons explosives or illegal
substances. Contact us if you are unsure
about your shipment.
Do you offer door to door delivery?
Yes we offer door to door delivery
services for all our shipping options
including air freight ground transport
and ocean freight. Our team will collect
your cargo from your location and deliver
it directly to the recipient’s address.
How do I pay for my shipment?
We accept various payment methods
including bank transfer credit card
and online payment. Payment details
will be provided when you confirm
your booking with us.
What happens if my shipment is delayed?
In the rare event of a delay we will
notify you immediately and provide
an updated delivery time. We work
hard to minimize delays and our
on time delivery rate is 99.8%.
Contact our customer support team
24/7 if you have any concerns.
Do you provide packaging services?
Yes we offer professional packaging
services to ensure your cargo is
properly protected during transit.
Our team uses high quality packaging
materials suitable for all types
of shipments.
Have Questions?
Contact our team 24/7 and we will
be happy to help you with any
questions or concerns you may have.
SwiftHaul Logistics
Your trusted partner in global
logistics since 2009. We deliver reliability transparency and excellence in every shipment.
Our Services
- Air Freight
- Ground Transportation
- Ocean Freight
- Warehousing & Storage
- Customs Clearance
- Last Mile Delivery
Quick Links
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Contact Us
📍 103 Boulevard Belleville, 75020 Paris, France
📞 +33759401493
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🕐 Mon – Fri: 8am – 6pm